Support

We’re Here

Need help? Our support team is ready to assist you.

How do I activate my subscription?

Choose a plan, complete payment, and receive your activation details by email or WhatsApp.

Which devices can I use?

شاهد الآن works with smart TVs, phones, tablets, computers, and compatible streaming devices.

What should I do if streaming buffers?

Check your internet connection, restart the app, and contact support if buffering continues.

When does my subscription begin?

Your subscription period begins when your account is activated, not when you purchase.

How can I contact customer support?

Our support team can help with setup, activation, payments, and compatible-device questions.

Frequently Asked Questions

Get Support

Support across Saudi Arabia, whenever you need it

Address

Example avenue 100, example country

Hours

9am – 6pm